Skip to content

Terms of service

Last updated 4 October 2026

1. Who these terms are between

These terms are an agreement between Moonfield Labs, Inc., a Delaware corporation ("we", "us"), and the business that creates a Patryk account ("you"). The person who accepts them confirms they may bind that business. Patryk is for business use only; it is not offered to consumers, and you must be at least 18 to use it.

Please read section 17 carefully. Unless your business is established in the European Economic Area, the United Kingdom or Switzerland, it requires disputes to be settled by binding individual arbitration, and you give up the right to a jury trial and to take part in a class action. You can opt out of arbitration within 30 days, as section 17 explains.

2. The service

Patryk, at getpatryk.com, is an AI assistant for influencer-marketing campaigns. Depending on your plan it helps you find creators, write and send outreach from your own mailbox, follow creator replies and negotiations, prepare contracts for you and the creator to sign, check drafts against your brief, and keep track of deliverables and creator payments.

  • You are the party to every creator deal. Contracts made through the service are between you and the creator. We are not a party, an agent of either side or a guarantor of performance.
  • We do not handle money. Payment tracking records what you tell us and what creators send; you pay creators directly. We are not a payment service, escrow agent or bank.
  • You decide what goes out. Nothing is sent to a creator unless you send it or you have switched on automatic replies within terms you set. You can switch automation off at any time.

3. Plans, trials and payment

Billing and renewal. The plan, price, billing interval and limits shown at checkout apply to your subscription. Monthly plans are paid in advance for one month; annual plans are paid in advance for a full year. A monthly equivalent shown for an annual plan is for comparison only, not a monthly instalment option. Your subscription automatically renews for the same interval until cancelled. You authorise Stripe, our payment provider, to charge your payment method for the initial period and each renewal, plus applicable taxes. Keep your billing and payment details current.

Cancelling renewal. Cancel before your next renewal through the Billing page's "Manage billing" option. If you cannot access it, email office@moonfield.ai from your account email with your cancellation request before renewal; the time we receive that request determines whether it was made before renewal. Cancellation stops the next renewal. You keep access until the end of the period already paid for, subject to section 13. For an annual plan, this means the end of the paid year, even if you cancel earlier in that year. There is no cancellation fee.

Refunds and unused time. Except where required by law, expressly stated in these terms or agreed by us in writing, fees are non-refundable and we do not issue credits or prorated refunds for unused days or months, unused allowances, a downgrade or a decision to stop using the service. Cancelling an annual plan does not convert it to monthly billing. For example, cancelling three months into an annual plan stops the next annual renewal; it does not refund the remaining nine months. Unused allowances do not roll over unless your plan expressly says otherwise. Cancellation does not affect fees already due.

Plan changes and trials. Any charge, credit and effective date for a plan or billing interval change will be shown when you confirm it. Switching from annual to monthly billing does not itself create a right to a refund of the annual fee. Trials and promotional offers have the duration, limits and conversion terms disclosed when you accept them; a trial converts to a paid subscription only if you have agreed to that conversion and its charges. Annual billing does not turn monthly usage limits into a single annual allowance.

Price changes and failed payments. We may change prices for a future renewal with at least 30 days' notice, giving you the opportunity to cancel before that renewal. A price change does not change the fee for a period already paid for. We provide any further renewal notices required by law. If a payment fails, we may retry it and suspend paid features until amounts due are paid. You remain responsible for taxes on your purchase, except taxes on our net income. Nothing in these terms limits cancellation, refund or other rights that cannot lawfully be excluded.

4. Your account

Keep your sign-in details safe and tell us at office@moonfield.ai if you think someone else is using your account. You are responsible for what happens under your account, including actions taken by automation you switch on. Tell us straight away if you notice or suspect unauthorised use or any other security breach; we are not liable for losses caused by a failure to keep your sign-in details safe.

5. Your data

"Customer data" is what you and your account put into the service or receive through it: briefs, chats, outreach messages, creator replies, campaign terms, contracts, deliverables and payment records. You retain your rights in customer data, subject to the rights of creators and other third parties. You give us and our service providers a non-exclusive permission to host, copy, transmit, analyse and otherwise process it to run, secure and support the service for you, and as set out in section 6. This does not transfer ownership of our database or licensed creator data to you. Where we process personal data on your behalf, the applicable data processing agreement forms part of this agreement; contact legal@moonfield.ai to arrange a signed copy.

You confirm that you have the rights, permissions and lawful bases needed to share customer data and instruct us to process it, including personal data of creators and your team. You are responsible for your outreach notices, required consents and instructions to us. Do not submit sensitive personal data that is unnecessary for a campaign. Keep independent copies of important contracts, deliverables and records; the service is not your sole archive. Our privacy policy explains processing for which we act as controller, including account administration and the creator database.

6. Campaign data, creator rates and market insights

Campaigns produce information about what creators ask for and what deals are agreed: asking prices, rate cards shared in replies, offers and counter-offers, agreed fees, deliverables, timelines and whether a deal was delivered ("campaign data"). Patryk reads this information from your conversations and records to run your campaign: to keep offers within the limits you set, prepare contracts and invoices, and remind you of what is due.

You also agree that we may use campaign data, together with campaign data from other customers and data from our licensed sources, to create market insights: statistics such as typical price ranges by platform, audience size, niche, market and deliverable, and typical response and completion rates. We may use market insights to improve the service and show them to any customer, including as a rate indication for an individual creator, on these conditions:

  • Never your deal. Market insights never show an individual deal, contract or message, and never name, or allow anyone to work out, the customer or brand behind a figure.
  • Only in groups. A figure is shown only when it combines deals from at least two different customers, and a rate indication for one creator only when it combines at least three deals. Amounts are shown as rounded ranges, not exact prices.
  • No contract text or confidential terms. Clauses, exclusivity, usage rights and anything you mark as confidential are used only to run your own campaign.
  • Creators keep their rights. A creator can object to rate indications about them; we then stop showing them, as our privacy policy describes.

Subject to rights in the underlying data, we own the market insights we create. We may retain insights that do not identify you or an individual deal after this agreement ends. An insight linked to an identifiable creator remains personal data and is subject to our privacy policy and that person's rights; ownership does not override those rights. If your contract with a creator forbids sharing their fee even in this form, mark the deal as confidential in the service or tell us at legal@moonfield.ai, and we leave it out.

7. Creator data we provide

The creator profiles, statistics, audience data, contact details and rate cards in Patryk come from public sources and from partners who license them to us. We work to keep them accurate but cannot guarantee that they are complete or current.

  • Use creator data only to find and work with creators for your own campaigns.
  • Do not resell, publish or share it outside your business, build a competing database from it, or use it for anything other than business collaboration outreach.
  • You are responsible for your outreach: follow the email and privacy laws that apply to you (for example the GDPR, the UK PECR and the US CAN-SPAM Act), identify your business, and honour every unsubscribe or do-not-contact request straight away.
  • Contact details you reveal count against your plan's limits.

8. AI output

Patryk uses AI models to search, summarise, draft, extract and review. AI output can be wrong or incomplete. Check drafts, extracted amounts, contract terms and content reviews before you rely on them or send them. The service does not provide legal, tax or other professional advice, and a generated contract or content review is not a guarantee of legal compliance. When you enable automation, you authorise it to act on your instructions and are responsible for configuring and monitoring its limits, messages and commitments. You may disable it at any time. As between you and us, you own output created for you to the extent ownership rights exist, excluding our and third parties' pre-existing material. Output may not be unique, accurate, protectable or free of third-party rights.

9. Acceptable use

Do not use the service to:

  • send spam, misleading messages or outreach that hides who is sending it;
  • harass creators, or contact anyone who asked not to be contacted;
  • break the law, including advertising disclosure rules for sponsored content;
  • access other customers' data, get around usage limits, or scrape or bulk-export data except through export features included in your plan;
  • upload malware, or test or attack the security of the service without our written permission;
  • copy, modify, decompile or reverse engineer the service, or resell, rent or sublicense access to it;
  • use the service, or anything you learn from it, to build a similar or competing product or database;
  • create accounts with bots or scripts, or send automated requests other than through features we offer.

We may pause automation or suspend an account that breaks these rules or puts others at risk.

10. Services from other companies

Some features rely on other companies, such as your email provider and our outreach, e-signature, payment and AI providers. Their own terms apply where you contract with or connect to them directly. You are responsible for those accounts, permissions and any separate fees. Features may change or become unavailable when a provider changes its service or access rules. We are not responsible for independent services or data you give them directly; this does not exclude our obligations for providers processing personal data on our behalf.

11. Confidentiality

Each side uses reasonable care to protect the other's non-public business information and uses it only to perform this agreement. It may disclose it to personnel, advisers and service providers who need it for that purpose and are bound by appropriate confidentiality duties. This does not cover information that becomes public without breach, was already lawfully known, is independently developed or is lawfully received from another source without restriction. Disclosure required by law is permitted, with advance notice where lawful. Our use of campaign data within the safeguards of section 6 is permitted.

12. Our rights

We own Patryk, its software, its creator database and market insights. You get a right to use the service during your subscription and nothing more; all rights not granted in these terms stay with us. If you send us feedback or suggestions, you assign to us all rights in them, and we may use them in any way without paying you or keeping them confidential.

13. Ending the agreement

Your cancellation. Cancelling renewal under section 3 leaves your subscription active until the end of the paid month or year. Stopping use, disconnecting a mailbox or removing a team member does not cancel the workspace's subscription. To close your account early, cancel its subscription and request closure at office@moonfield.ai. Voluntary early closure ends your access and does not entitle you to a refund, subject to section 3. Export important records before requesting deletion.

Suspension and termination by us. We may suspend access or automation immediately where reasonably necessary to address misuse, a security risk, non-payment or a legal requirement. We may terminate for a material breach that is not remedied within 10 days of notice, or immediately for a breach that cannot reasonably be remedied, repeated abuse, fraud or where the law requires. Where practicable and lawful, we give notice and an opportunity to resolve the issue. Termination for your breach does not entitle you to a refund except where required by law.

We may otherwise end the service or your subscription with at least 30 days' notice. If we end a paid subscription early for reasons other than your breach or non-payment, we refund the prepaid subscription fee attributable to the unused period. This does not limit remedies required by law.

After termination. Your right to use paid features ends. You may request an export of available customer data at office@moonfield.ai within 30 days, unless you already requested deletion or law or security restrictions prevent disclosure. We then delete or anonymise customer data in accordance with the privacy policy, subject to lawful retention and restricted backups. Fees already due and the provisions concerning confidentiality, ownership, permitted retention of insights, disclaimers, liability, indemnity and disputes survive termination. Ending this agreement does not end your separate agreements with creators or other providers.

14. Disclaimers

To the fullest extent permitted by law, the service, creator data and AI output are provided "as is" and "as available", without warranties of any kind, express, implied or statutory, including merchantability, fitness for a particular purpose, title and non-infringement. We do not guarantee uninterrupted or error-free operation, delivery of emails, creator responses or performance, campaign results, revenue, or the accuracy of data or output. Trials and beta features may change or be discontinued. Purchases are based on functionality available when you subscribe, not on promised future features. No service-level commitment applies unless separately agreed in writing.

15. Liability

To the fullest extent permitted by law, neither side is liable for indirect, incidental, special, consequential, exemplary or punitive damages, or loss of profits, revenue, goodwill, business opportunities or data arising out of this agreement. Each side's aggregate liability arising out of or relating to the service or this agreement is limited to the greater of US$100 and the subscription fees you paid us for the service in the 12 months immediately before the first event giving rise to liability. These limits apply across all claims and legal theories, even if the loss was foreseeable or a remedy fails its essential purpose; multiple claims do not increase the cap. Our affiliates, personnel and suppliers share our cap, rather than having separate caps.

These exclusions and caps do not limit your payment or indemnification obligations, your infringement or misappropriation of our intellectual property, or your breach of sections 7 or 9. Neither side excludes fraud, wilful misconduct or any other liability that cannot lawfully be excluded or limited. Nothing in this agreement restricts a data subject's rights or a regulator's powers under applicable law.

16. Your responsibility for claims

To the extent permitted by law, you will defend, indemnify and hold harmless us, our affiliates and our personnel from third-party claims, damages, liabilities and reasonable legal costs arising from your customer data or content, outreach (including automation you authorise), creator agreements, violation of law or third-party rights, or breach of these terms. This does not apply to the extent a claim results from our breach of these terms, negligence or wilful misconduct. We will give prompt notice of a claim and reasonable cooperation at your expense; a delay in notice relieves you only to the extent it materially prejudices your defence. You may control the defence with qualified counsel, but cannot settle in a way that admits fault, imposes a non-monetary obligation on us or fails to fully release us without our written consent. We may participate with our own counsel at our expense.

17. Law and disputes

17.1 Governing law. These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. The arbitration agreement in sections 17.2 to 17.8 is governed by the Federal Arbitration Act (9 U.S.C. § 1 and following).

17.2 Talk to us first. Before either side starts an arbitration or a small-claims case, the side raising the dispute sends written notice to the other (to us at legal@moonfield.ai or 2810 North Church Street, Wilmington, Delaware 19802, USA) with its name, contact details, the account email and a description of the dispute. Within 45 days of the notice we meet by phone or video, one dispute at a time, to try to settle it in good faith. This step is a condition for starting arbitration, and time limits for claims are paused while it runs.

17.3 Arbitration. If the dispute is not settled within 60 days of the notice, either side may take it to binding arbitration run by JAMS: under its Streamlined Arbitration Rules for claims under US$250,000 and its Comprehensive Arbitration Rules otherwise. The hearing takes place by video or in the county of your principal place of business, unless we agree otherwise. The arbitrator decides all questions about the dispute and this arbitration agreement, except that a court decides whether section 17.5 is valid and whether an arbitration agreement was formed. JAMS and its Process Administrator retain the administrative authority described in section 17.6. The award is final and may be entered in any court with jurisdiction. Each side pays its own legal costs unless the arbitrator finds a claim frivolous or brought for an improper purpose. JAMS fees are allocated under the applicable rules and mandatory law. Proceedings and documents exchanged in them are confidential, except as needed to obtain advice, enforce an award or comply with law. If JAMS cannot administer a dispute, the parties may agree on another provider; if they do not, section 17.8 applies.

17.4 Exceptions. Either side may bring an individual claim in small-claims court, and either side may ask a court for an injunction or other equitable relief to protect its intellectual property or confidential information, or against misuse of the service or its data.

17.5 No class actions and no jury. Claims may be brought only individually, not as a plaintiff or class member in any class, collective or representative action or arbitration, and both sides give up the right to a jury trial. If a court finally decides that this section cannot be enforced for a particular claim or remedy, that claim or remedy alone is decided by the state or federal courts in Delaware, after the arbitration of everything else.

17.6 Coordinated claims. We agree to apply the JAMS Mass Arbitration Procedures and Guidelines where claims meet their definition of a mass arbitration. JAMS and its Process Administrator determine administration, grouping and fees under those procedures and applicable law. This does not authorise class arbitration or remove any claimant's individual substantive rights. The applicable rules and procedures are available at jamsadr.com.

17.7 Opting out. You may opt out of arbitration by writing to legal@moonfield.ai or 2810 North Church Street, Wilmington, Delaware 19802, USA within 30 days of first accepting these terms, with your business name, address and a clear statement that you opt out. The rest of these terms still apply. If we make a material change to this arbitration agreement, you may reject that change the same way within 30 days of it taking effect.

17.8 Courts. Claims that are not arbitrated, and every dispute with a business established in the European Economic Area, the United Kingdom or Switzerland (to which sections 17.2 to 17.7 do not apply), go to the state and federal courts in Delaware, unless the law gives you a right to bring a claim elsewhere.

18. General

  • Electronic notices. You agree to receive agreements, notices and other communications from us electronically, by email or in the service, and that they satisfy any requirement to be in writing.
  • Export. You will not export or transfer the service or technical data from us in breach of US export control or sanctions laws or those of other countries.
  • Whole agreement. These terms, with the data processing terms and any plan details shown at checkout and any signed order form, are the whole agreement between us about the service. A signed order form prevails for the matters it expressly varies; the data processing terms prevail for conflicts about processing personal data. Your purchase-order terms do not apply unless we expressly accept them in writing. If we do not enforce a right, we do not give it up. If a provision cannot be enforced, it is changed as little as needed to make it enforceable and the rest stays in force. Headings are for convenience; "including" means "including without limitation".
  • Transfer. You may not assign or transfer these terms without our written consent. We may assign them, for example to a company that takes over our business.
  • Events outside our control. We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, government restrictions and widespread network or utility failures. We will take reasonable steps to mitigate their effects. This does not remove refund obligations expressly set out in these terms or rights that cannot be excluded by law.
  • Independent parties. We are independent contractors; neither side is the other's agent, partner or employee.
  • California. California residents may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, in writing at 400 R Street, Sacramento, CA 95814, or by phone at (800) 952-5210.

19. Changes and contact

We may update these terms. For changes that affect you materially we give at least 30 days' notice by email or in the service. Material changes that reduce your rights or increase your obligations take effect at your next renewal after that notice, unless an earlier change is required by law or you expressly agree. Other changes take effect on the date stated in the notice. Changes do not apply retroactively to existing disputes. If you do not agree, cancel before they take effect; continued use after their effective date constitutes acceptance to the extent permitted by law. Section 17.7 governs changes to arbitration. Questions about these terms: legal@moonfield.ai. Everything else: office@moonfield.ai. Post: Moonfield Labs, Inc., 2810 North Church Street, Wilmington, Delaware 19802, USA.